Provider Training, Tutorials and Workshops

This web page serves as one of the primary provider training areas. Below are four (4) content blocks. Each block serves as a dedicated repository for an array of key materials aligned to Provider Trainings, Tutorials and Workshops.

Once a block is selected, the selected block will open and display all materials associated with that specific content block.

 
Provider Workshops

DME Billing and Denials Provider Workshops – September 2025

Acentra Health is pleased to announce that the Wyoming Medicaid Field Representatives will be hosting a series of in-person provider workshops in Casper, Wyoming in September. These sessions are designed to support providers with practical training focused on Durable Medical Equipment (DME) billing and denials.

Each provider workshop will walk attendees through available resources, the DME billing process, as well as highlight common denial reasons and how to resolve them. To ensure providers receive personalized support, every session will conclude with a live Q&A.

These provider workshops will be held at the Gas and Oil Commission Building, located at 2211 King Blvd, Room 126, Casper, WY 82604. Four total sessions are available as follows:

 

Tuesday, September 23, 2025

• Morning Session: 10:00 AM – 11:30 AM

• Afternoon Session: 1:30 PM – 3:00 PM

 

Thursday, September 25, 2025

• Early Session: 8:30 AM – 10:00 AM

• Mid-Morning Session: 10:30 AM – 12:00 PM

 

Providers are encouraged to register early to secure their preferred time slot.

👉 Click here to register

We look forward to welcoming you and helping you succeed with Wyoming Medicaid.

Quick Reference Guides

835 Authorization

Accessing Provider Portal

Adjustments and Voids

Claim Attachments

Claim Inquiry with Error Reason and Remark Codes

Creating New Profiles and Adding Users to the Provider Portal

Creating Templates

Entering and Monitoring Grievance and Appeals via the Provider Portal

Fee Schedule

Prior Authorization (PA) Inquiry

Member Eligibility, Code Reviews/Service Limits & Historical Claim Searches

Requesting an 835 Transaction for Clearinghouses and Billing Agents

Resetting Your Password and Updating Multifactor Authentication and Your Password

Retrieving Paper Remittance Advice