Provider Training, Tutorials and Workshops
This web page serves as one of the primary provider training areas. Below are four (4) content blocks. Each block serves as a dedicated repository for an array of key materials aligned to Provider Trainings, Tutorials and Workshops.
Once a block is selected, the selected block will open and display all materials associated with that specific content block.
- Provider Trainings and Webinars
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April - June 2026 Provider Training Calendar
Wyoming Medicaid EDI Companion Guide
PASRR 101 for Beginners – Quarterly Webinar offered by PTAC
Note:
This icon denotes an available recorded Webinar video. Click on any of these video icons to access and view the available Webinar recordings. - Provider Tutorials
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Billing Agent / Clearinghouse – New Enrollment
Dental Claims – Claim Submission
Institutional Claims – Claim Submission
LT 101 Inquiry – Assessment Information
Multifactor Authentication Guide
Nursing Home – Overview and Billing
PASRR – PASRR Level I Information
Prior Authorization (PA) – Prior Authorization Inquiry
Professional Claims – Claim Submission
Provider – Electronic Attachments
Provider – Remittance Advice (RA) Inquiry
- Provider Workshops
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Quarter 2 In-Person Institutional Inpatient TPL Workshops
Acentra Health invites Wyoming Medicaid providers to attend our Quarter 2 In-Person Institutional Inpatient Third Party Liability (TPL) Workshops. These onsite training sessions are designed to provide hands-on guidance for correctly submitting institutional inpatient claims when Wyoming Medicaid is the secondary or tertiary payer.
During the workshop, providers will learn how to accurately interpret Explanation of Benefits (EOBs), understand claim adjustment reason codes, and properly enter TPL information for UB-04 claim submissions. Additional topics include common billing errors, best practices for submitting clean claims, and key resources to support compliance with Wyoming Medicaid TPL requirements.
Please note: Psychiatric Residential Treatment Facility (PRTF) billing will not be covered during these workshops. PRTF training will be offered as part of a separate institutional workshop later in the year.
Each provider workshop will conclude with a live Q&A session, allowing providers to discuss real-world billing scenarios and receive guidance from Acentra Health’s Provider Outreach team.
Provider Workshop Dates, Times, and Locations
Sheridan, WY
Dates: June 3-4
Times: 10:00-11:30 AM and 1:30-3:00 PM (both days)
Location: City of Sheridan
Address: 55 East Grinnell Place, Sheridan, WY 82801
Room: 3rd Floor Conference RoomCheyenne, WY
Dates: June 23-24
Times: 10:00-11:30 AM and 1:30-3:00 PM (both days)
Address: 3001 E. Pershing Blvd., Suite 185, Cheyenne, WY 82935Evanston, WY
Date: June 16
Times: 9:00-10:30 AM, 11:00 AM-12:30 PM, and 2:00-3:30 PM
Location: Uinta County Library (Evanston Library)
Address: 701 Main Street, Evanston, WY 82930Registration details will be posted soon. Providers are encouraged to check back and register early once sessions open.
Registration link coming soon
- Quick Reference Guides
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Claim Inquiry with Error Reason and Remark Codes
Creating New Profiles and Adding Users to the Provider Portal
Entering and Monitoring Grievance and Appeals via the Provider Portal
Prior Authorization (PA) Inquiry
Member Eligibility, Code Reviews/Service Limits & Historical Claim Searches
Requesting an 835 Transaction for Clearinghouses and Billing Agents
Resetting Your Password and Updating Multifactor Authentication and Your Password