Provider Training, Tutorials and Workshops

This web page serves as one of the primary provider training areas. Below are four (4) content blocks. Each block serves as a dedicated repository for an array of key materials aligned to Provider Trainings, Tutorials and Workshops.

Once a block is selected, the selected block will open and display all materials associated with that specific content block.

 
Provider Workshops

Q4 Workshops

Acentra Health invites Wyoming Medicaid providers to attend our Quarter 4 Workshops. The topic is Ambulance Billing Essentials, and we are offering both in-person and virtual options to accommodate attendees across the state of Wyoming.

Ambulance Billing Essentials Workshop
During the Ambulance Billing Essentials Workshop, EMT providers will learn best practices for submitting accurate ambulance and EMT claims to Wyoming Medicaid. Topics include:

  • Top EMT claim denial reasons and how to avoid them
  • Policy updates
  • Understanding and calculating mileage
  • WATRS Reports – when and how to submit them accurately
  • Best practices, policy information, and available resources to support providers in submitting accurate claims

Quarter 4 Workshop Dates, Locations, and Times

Cheyenne, WY
Date: Tuesday, November 17
Location: Acentra Health — Cheyenne Office
Address: 3001 E Pershing Blvd., Suite 185, Cheyenne, WY 82001
Room: The Buffalo Room

Times:

  • Tuesday, November 17 | 9:30 AM – 11:00 AM MST
  • Tuesday, November 17 | 1:30 PM – 3:00 PM MST

Register Here

Virtual
Date: Tuesday, December 15 and Wednesday, December 16
Location: Virtual

Times:

  • Tuesday, December 15 | 9:30 AM – 11:00 AM MST
  • Wednesday, December 16 | 1:30 PM – 3:00 PM MST

Register Here

Quick Reference Guides

835 Authorization

Accessing Provider Portal

Adjustments and Voids

Claim Attachments

Claim Inquiry with Error Reason and Remark Codes

Creating New Profiles and Adding Users to the Provider Portal

Creating Templates

Entering and Monitoring Grievance and Appeals via the Provider Portal

Fee Schedule

Prior Authorization (PA) Inquiry

Member Eligibility, Code Reviews/Service Limits & Historical Claim Searches

Requesting an 835 Transaction for Clearinghouses and Billing Agents

Resetting Your Password and Updating Multifactor Authentication and Your Password

Retrieving Paper Remittance Advice