Provider Training, Tutorials and Workshops

This web page serves as one of the primary provider training areas. Below are four (4) content blocks. Each block serves as a dedicated repository for an array of key materials aligned to Provider Trainings, Tutorials and Workshops.

Once a block is selected, the selected block will open and display all materials associated with that specific content block.

 
Provider Workshops

Professional TPL Submissions: Virtual Workshops – February 2026 
Acentra Health invites Wyoming Medicaid providers to join our virtual Professional Third Party Liability (TPL) Workshops this February. Due to Wyoming’s winter weather, these sessions will be held online to ensure safe, flexible access for all providers.

These workshops provide practical training on submitting accurate Professional TPL claims when Medicaid is the secondary or tertiary payer. Providers will learn how to interpret EOBs, understand claim adjustment reason codes, and enter TPL information in the Provider Portal. The training also reviews common CMS‑1500 errors, best practices for clean submissions, and key resources to support providers in meeting TPL requirements.

To help providers follow along with the training, the PowerPoint presentation will be made available in advance for download and printing. Please check back soon for the posted materials.

Each session will conclude with a live Q&A for provider questions and real‑world scenarios.

Three (3) virtual sessions are scheduled as follows:   

Thursday, February 5, 2026

  • 1:30 PM – 3:00 PM MT


 Tuesday, February 10, 2026

  • 10:00 AM – 11:30 AM MT


 Wednesday, February 18, 2026

  • 3:00 PM – 4:30 PM MT


Providers are encouraged to register early to reserve their preferred session.

👉 Click here to register

Professional Third Party Liability (TPL) Claims Submissions 

Note: After clicking the presentation link, providers must then click the “Read Only” button to access the PowerPoint presentation.

Quick Reference Guides

835 Authorization

Accessing Provider Portal

Adjustments and Voids

Claim Attachments

Claim Inquiry with Error Reason and Remark Codes

Creating New Profiles and Adding Users to the Provider Portal

Creating Templates

Entering and Monitoring Grievance and Appeals via the Provider Portal

Fee Schedule

Prior Authorization (PA) Inquiry

Member Eligibility, Code Reviews/Service Limits & Historical Claim Searches

Requesting an 835 Transaction for Clearinghouses and Billing Agents

Resetting Your Password and Updating Multifactor Authentication and Your Password

Retrieving Paper Remittance Advice