Provider Training, Tutorials and Workshops

This web page serves as one of the primary provider training areas. Below are four (4) content blocks. Each block serves as a dedicated repository for an array of key materials aligned to Provider Trainings, Tutorials and Workshops.

Once a block is selected, the selected block will open and display all materials associated with that specific content block.

 
Provider Workshops

Quarter 2 In-Person Institutional Inpatient TPL Workshops

Acentra Health invites Wyoming Medicaid providers to attend our Quarter 2 In-Person Institutional Inpatient Third Party Liability (TPL) Workshops. These onsite training sessions are designed to provide hands-on guidance for correctly submitting institutional inpatient claims when Wyoming Medicaid is the secondary or tertiary payer.

During the workshop, providers will learn how to accurately interpret Explanation of Benefits (EOBs), understand claim adjustment reason codes, and properly enter TPL information for UB-04 claim submissions. Additional topics include common billing errors, best practices for submitting clean claims, and key resources to support compliance with Wyoming Medicaid TPL requirements.

Please note: Psychiatric Residential Treatment Facility (PRTF) billing will not be covered during these workshops. PRTF training will be offered as part of a separate institutional workshop later in the year.

Each provider workshop will conclude with a live Q&A session, allowing providers to discuss real-world billing scenarios and receive guidance from Acentra Health’s Provider Outreach team.

Provider Workshop Dates, Times, and Locations

Sheridan, WY
Dates: June 3-4
Times: 10:00-11:30 AM and 1:30-3:00 PM (both days)
Location: City of Sheridan
Address: 55 East Grinnell Place, Sheridan, WY 82801
Room: 3rd Floor Conference Room

Cheyenne, WY
Dates: June 23-24
Times: 10:00-11:30 AM and 1:30-3:00 PM (both days)
Address: 3001 E. Pershing Blvd., Suite 185, Cheyenne, WY 82935

Evanston, WY
Date: June 16
Times: 9:00-10:30 AM, 11:00 AM-12:30 PM, and 2:00-3:30 PM
Location: Uinta County Library (Evanston Library)
Address: 701 Main Street, Evanston, WY 82930

Registration details will be posted soon. Providers are encouraged to check back and register early once sessions open.

Registration link coming soon

Quick Reference Guides

835 Authorization

Accessing Provider Portal

Adjustments and Voids

Claim Attachments

Claim Inquiry with Error Reason and Remark Codes

Creating New Profiles and Adding Users to the Provider Portal

Creating Templates

Entering and Monitoring Grievance and Appeals via the Provider Portal

Fee Schedule

Prior Authorization (PA) Inquiry

Member Eligibility, Code Reviews/Service Limits & Historical Claim Searches

Requesting an 835 Transaction for Clearinghouses and Billing Agents

Resetting Your Password and Updating Multifactor Authentication and Your Password

Retrieving Paper Remittance Advice